Frequently Asked Questions


Each account requires a unique email address or phone number. However, you can add multiple names and driver's licence expiry dates for each account, and receive reminders for all of them.

The service accommodates company names for company vehicles, and the reminders can be sent on a quarterly basis if requested.

By signing up with a specific office, you will receive a reminder that also has the contact information for the registry. You are under no obligation to renew your vehicle registration or driver's licence with the office you select.

If you opt-in to receiving other notices from this office, you may from time to time be sent other communication regarding products and services recommended by your preferred agent. You can opt-out at any time. You can also switch the office you are registered with. Please visit the main page, and enter your email or phone number, to receive instructions on how to update your account.

Our service only lists offices that belong to the Association of Alberta Registry Agents (AARA). The AMA is a separate association, and is not a member of the AARA. AMA locations can be found here

You'll receive your reminder notices when your driver's licence, ID card or vehicle registration is next due for renewal:

  • We'll send you two reminders for each reminder subscription, to your registered email address and/or phone number.
  • We'll send you a reminder in the middle of the month before your expiry month, and again at the beginning of the month of expiry.
  • If you have a quarterly renewal schedule for a company vehicle, we'll send you a reminder at the beginning and in the middle of each expiry month (March, June, September and December).

No, the reminder will just provide you with advanced notification that your driver's licence, ID card or vehicle registration is due to expire.

You can update your personal information at any time. Your reminders will be sent based on the most recent information that you provide. Please visit the main page, and enter your email or phone number, to receive instructions on how to update your account.

No, you will need to update the expiry date. Please visit the main page, and enter your email or phone number, to receive instructions on how to update your account.

You can unsubscribe from individual reminder notifications, or delete your account, at any time. Please visit the main page, and enter your email or phone number, to receive instructions on how to change or remove your account.

Starting April 1, 2016, Albertans will no longer receive mailed renewal notices for vehicle registrations, driver licences and ID cards, except for the following:

  • Individuals or organizations that hold handicapped parking placards or disabled licence plates
  • Seniors over the age of 70 will continue to receive mailed reminders until April 1, 2017
  • Organizations with permanent fleet registrations, which will continue to receive fleet listings

No, the service is provided to the public free of charge.

No, our service is provided independently of the Government of Alberta.

Please contact us if you have any other questions.